Last updated: June 2025
All orders within India are shipped via trusted and registered domestic courier services and/or India Speed Post.
Orders are typically dispatched within 2 to 5 working days from the date of order confirmation and payment, or as per the estimated delivery date provided at checkout.
Note: Delivery timelines are subject to courier norms. Pretty Queen is not responsible for delays caused by third-party delivery services.
We ship Monday to Friday, excluding public holidays. All packages are sent through reputed courier partners to ensure safe and prompt delivery.
We take full responsibility for any damage to your order during transit. Your satisfaction is our priority. Please follow the Return Policy process to report any transit damage.
If you wish to return an item, you will be responsible for the return shipping cost. Shipping fees are non-refundable.
To initiate a return: 📧 returns@prettyqueen.in 📞 +91 9360602568